FAQs

    Landscape Systems Garden Center

    Have a landscaping-related question? We have the answer. Check out these FAQs and then visit us today for more information!

    • What is your Return/Refund Policy?

      A receipt is required for all returns, refunds, and/or exchanges.


      Any item returned or exchanged must be in its original condition.


      Gift shop items & plants are eligible for returns, refunds, and/or exchanges WITHIN 7 DAYS of purchase.


      Credit card purchases will be refunded to the original card with a 5% processing fee, or may choose to receive the full refund amount as a store credit.


    • What is your Warranty policy?

      Trees and shrubs planted by Landscape Systems Garden Center are warranted for 6 MONTHS at 100% replacement cost, as long as there is a properly functioning bubbler/irrigation system present and the items were planted with landscape mix and shale. 


      Trees, shrubs, or plants NOT planted by Landscape Systems are warranted for 90 days at 50% replacement cost, as long as there is a properly functioning bubbler/irrigation system present and the items were planted with landscape mix and shale. 


      Landscape Systems must be notified by phone, email, or in person BEFORE the plant is completely dead. 


      Plants under 3 gallons in size are not warrantable, including annuals, perennials, seasonal color, indoor and tropical plants.


      No warranty on discounted items (including plantings).


      Warranty-eligible plants will only be replaced ONCE. 


      Acts of nature including FREEZING, WIND, HAIL or INSECT/PEST INFESTATION void all warranties.


      * NO WARRANTY EXPRESSED OR IMPLIED ON SALE/DISCOUNTED ITEMS *


    • What sets your plant nursery apart from others in Keller, TX?

      Our family-owned 18-acre garden center stands out for its extensive selection of locally grown and adapted plants, expert advice, and the distinction of being the largest nursery in Keller. We prioritize quality, offering robust and healthy plants to our customers.


      Our professional design and installation services take the guesswork out of your landscape. We will walk you through our vast plant nursery and help you choose the right plants. You’ll see them laid out in your yard and approve everything before it’s installed. With plants grown locally and selected specifically for North Texas conditions, you get a landscape that actually thrives; not one that struggles. From our first conversation to the final walkthrough, you’re guided by experienced professionals who make the process clear, efficient, and worth your investment.


    • How do I choose the right plants for my landscape?

      Our knowledgeable staff at the nursery is here to assist you. We consider your preferences, the local climate, and the specific requirements of your property to guide you in selecting plants that thrive in Keller's conditions. Our excitement to share advice with you makes us one of the best plant and tree nurseries in the area.

    • What are the benefits of professional landscape design?

      Professional landscape design enhances the aesthetic appeal of your property, increases its value, and ensures a functional layout. Our designs are tailored to your preferences, providing year-round enjoyment and sustainability.

    • Can you help with water conservation in my landscape?

      Absolutely! Our sprinkler and irrigation services are designed for water efficiency. We customize irrigation zones, utilize smart systems, and provide expert advice on conserving water while maintaining a healthy landscape. Water conservation is an important part of any landscape design, and our team at Landscape Systems Garden Center looks forward to helping you.

    • What makes your live edge furniture unique?

      Our live edge furniture combines natural beauty with functionality. Each piece is customized, crafted from high-quality wood, and is designed to be a functional work of art. It adds a touch of organic elegance to your outdoor space and landscape design.

    • How do you ensure proper drainage in landscaping projects?

      Proper drainage is crucial for preventing water damage. Our team assesses the landscape, employs effective drainage solutions, and integrates them seamlessly into the landscape design to protect your property and maintain soil health.

    • Do you offer maintenance services for outdoor features like fireplaces and water features?

      Yes, we provide post-installation support and maintenance guidance for all our features. Regular maintenance ensures the longevity and optimal performance of your outdoor elements and landscape design.

    • What should I expect during the landscape installation process?

      Our professional teams ensure a seamless installation process. You can expect efficient timelines, the use of high-quality materials, and post-installation guidance on care and maintenance to keep your landscape looking its best. As one of the top plant and tree nurseries in the area, we love helping our customers boost their landscapes.

    • Can I find unique gifts for gardening enthusiasts in your shop?

      Absolutely! Our unique gift shop offers distinctive items for garden enthusiasts, including local artisan products, gardening accessories, and seasonal decor. Find memorable and thoughtful gifts to enhance the gardening experience. Our gift shop helps set us apart from other plant and tree nurseries in the area.

    • How can I incorporate sustainability into my landscaping project?

      When you hire us for landscape design, we prioritize sustainable practices. From eco-friendly design options to water-efficient irrigation, our team can guide you in making environmentally conscious choices for a sustainable and beautiful landscape.


      According to Jobber, there are over 641,000 landscaping and lawn maintenance businesses in the United States. Let us show you why we're one of the best by calling us today.